Treatment Refund policy | We do not offer refunds on any treatment rendered for any reason. Results may vary from person to person and the outcome cannot be guaranteed. Clients are responsible for further treatments needed to achieve further results. Treatment series, packages and gift certificates are non-refundable, however, unused values can be applied to other treatments.
Product Refund policy | We accept the return or exchange of select unopened, undamaged products within 14 days of the original purchase. We can not issue refunds for opened products, however an exchange or credit for another product or treatment can be issued in cases of adverse reactions provided you return the minimally used product within one business day after purchase. PER REGULATIONS, WE CANNOT ACCEPT ANY RETURNS ON MEDICAL (RX) PRODUCTS. PLEASE ASK YOUR PROVIDER IF YOU HAVE ANY RETURN QUESTIONS PRIOR TO PURCHASE.
Expiration | Treatment packages and all pre-paid treatments must be used within 12 months of purchase or they will expire.
Children Due to the nature of our treatments children are not allowed in the treatment rooms. We ask that parents or guardians make other arrangements for children while they are receiving treatments.
Need help? Contact us at firstname.lastname@example.org for questions related to refunds and returns.